❓ Frequently Asked Questions – CroissantFollow

🔹 What services does CroissantFollow offer?
CroissantFollow provides digital solutions designed to help creators, professionals, and businesses strengthen their online presence and boost visibility across various platforms.

🔹 Do your services comply with platform policies?
Our services are designed as visibility support tools. It is the responsibility of each user to ensure that using our services aligns with the terms of service of the respective platforms.

🔹 How long does it take to receive a service?
Delivery times vary depending on the service selected. Most orders are processed within a few hours and delivered within 24 to 72 hours.

🔹 Do I need to provide my login credentials?
Never. We will never ask for your passwords or direct access to your accounts. All our services are executed externally and securely.

🔹 Is my personal information safe?
Yes. We only collect the information necessary to process your order, and we never sell or share your data. Please refer to our Privacy Policy for more details.

🔹 What payment methods do you accept?
We accept credit and debit card payments via a secure third-party payment provider. All transactions are encrypted and protected.

🔹 Do you offer refunds?
Due to the digital and instant nature of our services, we do not offer refunds once a service has been delivered or is in progress.
If you encounter an issue, please contact us — we review each situation carefully on a case-by-case basis.

🔹 Can I cancel my order?
If your order has not yet been processed, you can contact us as soon as possible to request a cancellation. Once processing has started, cancellations are no longer possible.

🔹 My question isn’t listed — how can I reach you?
Feel free to contact us at 📧 contact@croissantfollow.com — we typically respond within 24 business hours.